Privacy & Cookie Policy

This Privacy & Cookie Policy explains how Club Palm Beach Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our services or visit our website at www.clubpalmbeach.co.uk.

Club Palm Beach Ltd (Company No. 08118511) is the registered data controller and holds a valid ICO registration under UK data protection law. The venue is proudly operated by Community Projects Base C.I.C (Company No. 10290841), a not-for-profit organisation that delivers youth programmes, disability discos, and inclusive community events.

We are committed to protecting your privacy and ensuring that our practices comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What We Collect

We may collect the following personal data:

Your name
Contact details (including email address and phone number)
Demographic information such as postcode, preferences, or interests (if provided)
Booking details and enquiry information
Feedback, testimonials, or correspondence you submit

2. How We Collect Your Data

We collect data when you:

Complete a booking or enquiry form
Contact us by phone, email, or through our website
Subscribe to our mailing list or follow us on social platforms
Browse or interact with our website

3. What We Do with Your Information

We use your data to:

Respond to enquiries and manage bookings
Process payments and issue invoices
Improve our services and internal record-keeping
Send promotional emails, offers, and event updates (only with your consent)
Occasionally request feedback or conduct surveys
Customise your website experience

We do not sell your data to third parties. We only share your data:

With your explicit consent, or
When required by law or lawful authority

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

Your consent
Contractual necessity (e.g., booking the venue)
Compliance with a legal obligation
Our legitimate interests (e.g., customer service or venue security)

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device to help analyse web traffic and personalise your visit.

Types of Cookies Used:

Essential cookies – Required for core website functionality
Performance cookies – Help us analyse traffic and usage patterns
Functionality cookies – Remember your preferences

You will be prompted to accept or reject non-essential cookies. You can disable cookies via your browser, but this may affect functionality.

6. How We Keep Your Data Secure

We take data security seriously and implement appropriate physical, electronic, and managerial safeguards to protect your information from unauthorised access or disclosure.

7. Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we are not responsible for how those sites handle your data. Please check their privacy policies.

8. Your Data Rights

You have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal exceptions)
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us via the details below. We aim to respond within 30 days.

9. Marketing & Communication Preferences

You can opt out of marketing at any time by:

Clicking ‘unsubscribe’ in any email
Emailing: clubpalmbeach@gmail.com

We only send marketing communications if you have actively opted in.

10. Data Access & Corrections

To request access to your personal information or request changes, contact:

Club Palm Beach Ltd
3 Commercial Way, Wellingborough, NN8 1ET
📧 clubpalmbeach@gmail.com

There is no charge unless the request is manifestly unfounded, repetitive, or excessive.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be highlighted on the homepage. Please check this page regularly to stay informed.

12. Contact

For questions or concerns about this Privacy & Cookie Policy or how your data is handled, please contact:

📧 clubpalmbeach@gmail.com

Last updated: 1 July 2025
Data Controller: Club Palm Beach Ltd (Company No. 08118511)
Venue Operator: Community Projects Base C.I.C (Company No. 10290841)