3 Commercial Way, Wellingborough, NN8 1ET
Frequently Asked Questions
FOR CUSTOMERS
Under 6's Birthday Parties
📅 Booking & Payments
Q: I’ve submitted a booking form—what happens next?
A: Your chosen date/time is reserved. You'll receive a confirmation email within 48 hours, followed by an invoice. A deposit is required within 2 weeks to secure your booking. Payments are non-refundable and non-transferable. Once the deposit is received, you'll get a receipt and your invitations. Final balance is due 2 weeks before the party.
Q: Can I change the date after booking?
A: Yes, for a £100 fee and subject to availability.
Q: What's your cancellation policy?
A: Please refer to our full Terms & Conditions.
🎈 Party Details
Q: What's included in the party package?
A: Everything in your quote and listed on our website. All packages include a Disco with DJ and Party Host.
Q: Do you decorate the venue?
A: No, but you're welcome to bring decorations. Confetti, poppers, and sprinkles are not allowed.
Q: Do I have to decorate?
A: Totally optional! The party will still be fantastic without it.
Q: When can we arrive to set up?
A: You’ll have access 30 minutes before the party (subject to availability).
Q: Can I bring extra services like a face painter?
A: Absolutely—just let us know in advance.
🍕 Food & Drink
Q: Do you provide food?
A: Yes! Our optional Hotdog Package can be added. You're also welcome to bring your own food, order pizza, or hire a caterer.
Q: Are drinks included?
A: No, but you can bring squash/soft drinks for the kids. Water jugs available. The bar is open for adult purchases.
🎵 Entertainment & Music
Q: What games do you play?
A: Age-appropriate fun! Think: pass the parcel, musical bumps, Disney games, dancing, and TV games.
Q: Can I give the DJ a playlist?
A: Yes—email up to 10 songs to clubpalmbeach@gmail.com. Our DJ also takes live requests.
👨👩👧👦 Guests & Invitations
Q: Can older children attend?
A: Yes! Although this is an "under 6s" party, there are no age restrictions for guests.
Q: Are we limited to 40 guests?
A: No, the package includes 40 printed invitations, but you can invite as many guests as you like.
🏢 Venue Info
Q: Is the venue private during our event?
A: Yes! The space is yours exclusively for the duration of the party.
Q: Is the venue accessible?
A: Yes, full disabled access and toilets are available.
Q: Where can we park?
A: Free parking at Swansgate Multistorey Car Park (Mon–Sat until 6 PM), or nearby at Tithe Barn Road, Wellingborough NN8 1BP.
CUSTOMER REVIEWS
"Palm Beach helped us throw a perfect 40th birthday — The DJ was AMAZING! Music was varied, bar, vibes — everything on point."
Jason
“My daughter’s wedding was magical. Thank you for making it so special."
Tony, Father of the Bride
“WOW what a Party!! The DJ was SO GOOD! The kids had a blast — and so did the adults! Highly recommend Palm Beach for children’s parties.”
Kelly, Parent
“We had the best night ever! Stress-free planning and the staff were amazing!”
Sarah, Adult Birthday Party
"You’ll never find another venue like this. Local legend for a reason!"
– Jamal, Promoter
“The Palm Beach team made our reception absolutely perfect — we danced all night!”
Mr & Mrs. Lewis, May 2024
"Great Venue, Great Staff, Brilliant Djs, Top Notch Venue Security.
Use This Venue For Many Events. 100% Reccomend"
Event Promoter
"I booked this venue for my son’s 6th birthday and honestly, it exceeded all my expectations.
The DJ was incredible at entertaining the children for 2 hours, the family who run the business were so welcoming. All we had to do was provide the food & the rest was catered for (bouncy castle, DJ, smoke machine and music) they even displayed a happy birthday to our son on the screen, which was a lovely touch. Highly recommend this venue, could not have asked for a better party! Parents also told me how much fun they had and plenty will be booking parties in the future!
Thank you guys, I don’t think we can top a party like that one again! Haha!"